Drivzy.ae and its functionalities and design and process is owned by ONE TECHNOLOGIES FZE, a limited liability company based in Dubai Silicon Oasis.

The Website of Drivzy.ae Owner, including subsidiaries and affiliates (“Website of Drivzy.ae” or “Website of Drivzy.ae Owner” or “we” or “us” or “our”) provides the information contained on the website of Drivzy.ae or any of the pages comprising the website of Drivzy.ae (“website of Drivzy.ae”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these website of Drivzy.ae terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of the website of Drivzy.ae.

Welcome to Drivzy.ae 
The Website of Drivzy.ae, content and its associated services (collectively “Website of Drivzy.ae”) is a service.

Drivzy.ae is an online portal and claims to own no cars whatsoever but it is connecting customers directly with car rental providers. It has tied up with many car rental provider(s) to provide services to customers.

Drivzy.ae does not assume any responsibility for the service quality and satisfaction for the services provided by car rental providers. 

Website’s advice to customers is to choose the service providers that they are aware of and whose service they are comfortable with.

Drivzy.ae responsibilities include:

  1. Issuing an enquiry confirmation via email after you fill the form.

Drivzy.ae does not take responsibilities for the following:

  1. You agree that any booking made with a car rental provider is between you and provider only, and does not include Drivzy.ae. You further agree that any dispute concerning a booking, payments made to Provider, is between you and Car rental provider only and shall not include Drivzy.ae.  
  2. Car rental provider is responsible for the information made available to you and for fulfillment of the booking.  Any booking is subject to the terms and conditions offered by Provider, and is totally separate from this Agreement.
  3. You agree to abide by the Car Rental Provider’s terms and conditions of booking, including, without limitation, payment of any and all amounts when due and in compliance with the Car Rental Provider’s rules and restrictions regarding availability and use of fares, products, or services.  Your failure to abide by the Car Rental Provider’s terms and conditions of booking may result in cancellation of your booking or denial of access to and forfeiting of money paid for such booking.  You and you alone, are responsible for all charges, fees, duties, taxes, and assessments that arise out of your use of this Website of Drivzy.ae.
  4. You understand that the Website of Drivzy.ae may contain links to third party websites, applications, or services that Drivzy.ae does not own or control, including, without limitation, Car Rental Providers’ professional services. You agree that Drivzy.ae will not be held responsible or liable for the content of third party websites, applications, or services as well as Car Rental Providers’ information and/or advertisements and that Drivzy.ae’s inclusion of those websites, applications, or services as well as Car rental provider information and/or advertisements within its Website does not constitute Drivzy.ae’s endorsement of, recommendation of, or affiliation with any of those websites, applications, or services and/or Workspace Provider.
  5. If the employees of the Car Rental Providers demonstrates rude behavior or misbehave with the customers.
  6. If the Car rental provider cancels the booking for reasons unknown.
  7. If the something (a bag or laptop) of a customer gets lost / stolen / damaged in the event of car rental or inside the car. For any belonging lost. Drivzy.ae is not responsible.
  8. At the time of booking, the customers may be required to furnish the following:
  9. A copy of the booking voucher
  10. A copy of the Photo identity proof of the user whose name was provided while making the booking. This includes ID Card, Passport Copy, Visa Page Copy, and Other valid ID.
  11. You need to provide a Pre-Authentication of the credit card. It would be between the Car rental provider and the customer. In any case, you don’t have sufficient balance, or not willing to provide the credit card pre-authentication, the Car rental provider has the right to deny the book, for which Drivzy.ae won’t be held responsible.
  12. Customers hereby consent to receive communications by SMS, Emails or calls from DRIVZY.AE with regard to services provided by them.
  13. Drivzy.ae is a booking service only. It shall not be liable to make good the loss of goods or property of customers for any of the acts, events, incidents whatsoever beyond the control of the company.